Terms & Conditions
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Introduction
These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our platform, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
General Information
We are a supplier of medical instruments and related products. All items offered are intended for professional use by qualified personnel. Product descriptions, specifications, and images are provided for informational purposes only and may be subject to change without prior notice.
Orders and Pricing
All orders are subject to availability and acceptance. Prices displayed are accurate at the time of listing; however, we reserve the right to modify prices, product details, or discontinue items without prior notice. Quoted prices exclude applicable taxes, duties, and shipping costs unless explicitly stated otherwise.
Payment Terms
Payments must be made in full before the shipment of goods unless other arrangements are mutually agreed upon in writing. Accepted payment methods will be specified at the time of order confirmation.
Shipping and Delivery
Delivery timelines are estimates and may vary based on destination, customs procedures, or unforeseen delays. We take care to ensure prompt and secure delivery but shall not be held liable for delays beyond our control. Risk of loss or damage passes to the buyer upon dispatch of the goods.
Returns and Replacements
Products may be returned or replaced only if found defective or not in accordance with the order. All return requests must be made in writing within 7 days of delivery. Returned items must be unused, in original packaging, and accompanied by proof of purchase. Unauthorized or late returns may not be accepted.
Product Use and Liability
All products are intended for professional use. It is the buyer’s responsibility to ensure proper handling, sterilization, and use in accordance with industry standards and local regulations. We do not accept liability for misuse, improper handling, or modification of products after purchase.
Warranty
Where applicable, our products are covered under a limited warranty against manufacturing defects. This warranty does not cover wear and tear, accidental damage, or misuse. Warranty claims will be assessed upon inspection of the returned item.
Intellectual Property
All content, including text, images, and designs on our website, is the property of the company and may not be reproduced or distributed without written permission.
Privacy and Data Protection
We value your privacy. Personal and business information provided to us will be used solely for order processing, communication, and service improvement. We do not sell or share customer data with third parties, except as required to complete transactions or comply with legal obligations.
Governing Law
These Terms are governed by and construed in accordance with applicable laws of the jurisdiction in which the company operates. Any disputes shall be resolved in the competent courts of that jurisdiction.
Updates to Terms
We may update these Terms periodically to reflect changes in our policies or legal requirements. Continued use of our services constitutes acceptance of the updated Terms.